BEALL ASPIRECO LLC

Logistics policy

BEALL ASPIRECO LLC Logistics Policy

BEALL ASPIRECO LLC (hereinafter referred to as “we” or “the Company”) is dedicated to providing our customers with efficient and reliable logistics services to ensure that the furniture you purchase is delivered safely and on time. Below is our detailed logistics policy, designed to provide you with comprehensive logistics information.

1. Order Processing

Order Confirmation:

Once your order is successfully placed, we will immediately send you an email confirming your order. This confirmation email will include your order number, item details, quantities, prices, and the estimated shipping date.

Processing Time:

All orders will be processed within 1-3 business days. Processing times may vary depending on stock availability, payment confirmation, and other factors. If special processing is required, please specify in the order comments.

2. Shipping Area

Delivery Range:

Our products are only shipped within the United States, which includes all states and regions. We currently do not offer international shipping services.

3. Shipping Methods and Fees

Shipping Method:

We collaborate with multiple logistics companies (such as UPS, FedEx, and USPS) to ensure efficient delivery services. The specific shipping method will depend on your order, shipping address, and the selected shipping options.

Shipping Cost Calculation:

During checkout, the system will automatically calculate shipping fees based on your shipping address, shipping method, and item weight. You will see the specific shipping cost on the checkout page.

Free Shipping:

During certain promotional periods or when the order amount exceeds a certain threshold (e.g., over $XXX), we will offer free shipping services. Please pay attention to our website announcements or email notifications for specific promotional information.

4. Delivery Time

Estimated Arrival Time:

The estimated delivery time for orders is generally 3-10 business days, depending on the following factors:

  • The geographical location of the delivery destination
  • The selected shipping method
  • Current transport peak periods (e.g., during holidays)

Delay Notification:

In cases of delays caused by inclement weather, holidays, resource shortages, or other unforeseen circumstances, we will notify you via email. Please stay alert to your email and our official website for the latest shipping status information.

5. Order Tracking

Tracking Information Provided:

Once your order ships, we will send you an email with the tracking number. You can use this number to check the shipping status of your package in real-time on the respective logistics company’s official website.

Tracking URL:

We will provide the relevant tracking URLs based on the logistics company (such as UPS, FedEx, or USPS) in the email, allowing you to easily check your order status.

6. Receipt Confirmation

Check upon Delivery:

Upon receiving the package, please carefully inspect its exterior and the contents inside. If you notice any damage or missing items, please contact us within 48 hours.

Signature Requirement:

In most cases, our deliveries require a signature confirmation. Please ensure that a reliable recipient is available to receive the package. If you are not at home, we recommend selecting a temporary receiving location (such as a neighbor or workplace) or arranging for redelivery.

7. Handling Damages and Losses

Damaged Items:

If you discover any damage to the item upon unpacking, please take photos and contact our customer service team within 48 hours of receipt. We will provide return or exchange services based on the specific circumstances.

Lost Packages:

If you do not receive your package within the expected delivery time, please contact our customer service immediately. We will coordinate with the logistics company to investigate. If the package is confirmed lost, we will provide appropriate remedial measures for you.

8. Order Modifications and Cancellations

Order Modifications:

If you need to modify the shipping address or order content after the order has been placed, please contact us within 24 hours after placing the order. If the order has already shipped, modifications may not be possible.

Order Cancellations:

To cancel an order, please contact customer service as soon as possible. We can only process cancellation requests if the order has not yet shipped.

9. Customer Service

If you have any questions regarding this logistics policy or your specific order, or if you need assistance, please contact us through the following methods:

Thank you for choosing BEALL ASPIRECO LLC! We are committed to providing high-quality products and excellent logistics services. If you need more information or assistance, please feel free to contact us.